RMA
The RMA form can be downloaded here. If you are unable to download it please send an email to sales@ithardwarehub.ca
Re-stocking fees
The following re-stocking fees apply to returned merchandise depending on its condition upon receipt by our warehouse.
Condition of Returned Merchandise | Restocking Fee (% of purchased value) |
Unopened and in original packaging including all seals intact | 20% |
Opened box, all items and cables in original packaging | 30% |
Opened box, and all items and cables in different packaging | 35% |
Items missing or damaged | Up to 100% |
The above restocking fees are subject to change without prior notice.