Product Description
Manufacturer: Dell Technologies
Manufacturer Part Number: 819-5714
Manufacturer Website Address: http://www.dell.com
Brand Name: Dell
Service Name: ProSupport Plus - Extended Warranty (Upgrade)
Marketing Information:
Maximum support with minimal customer effort
ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed.
ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data.
ProSupport Plus includes:
- 24x7 priority access to hardware and software experts
- Same or next business day onsite repair after remote diagnosis
- Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist
- Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
- Repair for accidental damages caused by surges, drops or spills
- Keeping a hard drive after replacement to ensure data security
- A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.
Let Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 10x5 Next Business Day
Provided Support:
- Phone Support
- Repair
- Parts Replacement
- Email Support
- Web Support
- Remote Diagnosis
- Software Support
- Reporting
- Remote Monitoring
Service Response Time: - Parts & Labor
Service Location: On-site
Service Duration: 3 Year
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- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.