Product Description
Specifications
Manufacturer: Lenovo Group Limited
Manufacturer Website Address: http://www.lenovo.com/us/en/
Brand Name: Lenovo
Service Name: SUSE Priority Support
Marketing Information:
Product Type: Service
Service Information
Service Main Type: Technical
Service Sub Type: Electronic
Service Description: 24x7x1 Hour
Provided Support:
Service Response Time:
Service Duration: 1 Year
Manufacturer: Lenovo Group Limited
Manufacturer Website Address: http://www.lenovo.com/us/en/
Brand Name: Lenovo
Service Name: SUSE Priority Support
Marketing Information:
You can't afford to go without your mission-critical servers, even for a few hours. SUSE Priority Support is available 24 hours a day, 7 days a week, 365 days a year-so you can get help in the event of an unexpected failure. You can also prioritize support by severity level, so you know you'll receive help with severity 1 issues as quickly as possible. We have support centers around the world, staffed with Linux engineers who understand mixed IT environments.
KEY FEATURES
- Software upgrades & updates
- Unlimited technical support
- Access by phone, chat, or email
- 24-hour access for Severity 1 issues
Product Type: Service
Service Information
Service Main Type: Technical
Service Sub Type: Electronic
Service Description: 24x7x1 Hour
Provided Support:
- Phone Support
- New Releases Update
- Web Support
- Email Support
- Software Update
- Software Upgrade
Service Response Time:
- - Phone Support - Severity Level 1
- - Phone Support - Severity Level 2
- - Phone Support - Severity Level 3
- - Web Support - Severity Level 1
- - Email Support - Severity Level 1
Service Duration: 1 Year
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Read Before Ordering
- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.
