Product Description
Manufacturer: Poly
Manufacturer Part Number: 4870-60896-RTF
Manufacturer Website Address: http://www.poly.com
Brand Name: Polycom
Service Name: Limited Lifetime Hardware Replacement
Marketing Information:
Polycom Hardware and Software Only Support services provide customers with a choice of flexible support services to meet their needs and budget requirements. Improving customer satisfaction through remote technical telephone support or hardware replacement (service dependent), customers benefit from a decreased total cost of ownership, the level of support service that they require, remote telephone support and access to a team of product specialists
Polycom Technical Support for Endpoints service provides Customers with Polycom voice endpoints who require support for their production environment with 8x5 technical telephone support, software support, escalation within Polycom, and access to Polycom's enhanced support portal.
Polycom Limited Lifetime Hardware Replacement service provides either next business day hardware replacement or 10-Day hardware Return to Factory hardware replacement on eligible desktop and conference phones until the end of service date provided when the product is announced End of Sale.
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 8x5x10 Day
Provided Support:
- Parts Replacement
- Phone Support
Service Response Time: - Replacement
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Read Before Ordering
- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.
