Product Description
Manufacturer: Quantum Corporation
Manufacturer Part Number: SDY90-LS05-CB31
Manufacturer Website Address: http://www.quantum.com
Brand Name: Quantum
Service Name: StorageCare Bronze Support Plan, zone 1 - Extended Service (Uplift)
Marketing Information:
Better Protection for Your Data and Your Business
Ranked among the best in the world1, focused on continuous improvement and customer feedback, Quantum StorageCare® Global Services deliver the service and support necessary to be certain about data protection. Quantum's support plans maximize uptime by preventing disruptions, accelerating problem resolution, lowering maintenance costs, and delivering peace of mind
As business systems become increasingly complex and data continues to grow exponentially, the need for storing and monetizing data throughout its lifecycle becomes paramount. As a result, managing data protection service level agreements (SLAs) and maintaining end-to-end uptime is more important than ever. Given the huge impact that a system disruption can have on your operations, it's important to have a plan and protection in place to manage these assets and prepare for the unexpected.
Quantum's flexible, multi-tiered support plans help IT teams maintain predictability in the data protection workflow, preventing disruption to ensure viable data access over its entire lifecycle, in any environment and at any scale. From single facilities to complex multi-national deployments, Quantum's plans provide immediate access to our support and sustaining engineers, advanced diagnostics, timely updates and feature upgrades, parts delivery, and onsite service. With Quantum support, your data and uptime are as mission-critical to us as they are to you.
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type:
- Physical
- Electronic
Service Description: 9x5 Next Business Day
Provided Support:
- New Releases Update
- Phone Support
- Parts Replacement
- Repair
- Web Knowledge Base Access
- Training
- Online Support Tools Access
- Firmware Updates
- Software Update
Service Response Time: - Parts & Labor
Service Location: On-site
Service Duration: 3 Year
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- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.
