Product Description
Specifications
Manufacturer: SonicWall Inc.
Manufacturer Part Number: 01-SSC-4178
Manufacturer Website Address: http://www.sonicwall.com
Brand Name: SonicWall
Service Name: Platinum Support - Extended Service
Marketing Information: Platinum Support and Professional Services combine the technical support and custom
services IT needs to attain the greatest return on its Dell SonicWALL investment. Dell
SonicWALL Platinum Support is a custom support offering that includes a comprehensive
suite of services to ensure operational effectiveness and efficiency, all of which are managed
and delivered by a team of senior support engineers who understand an enterprise's business
and technical requirements. Built upon a proactive service and support lifecycle, Dell
SonicWALL Platinum Support establishes a solid operational foundation, anticipates emerging
security demands, and dynamically adapts and evolves to support an enterprise's business
goals. In addition, Platinum Professional Services offer onsite installation and configuration
services, training and education services and system migration from either an existing Dell
SonicWALL solution or a product from another vendor.
? 24x7 support provided by a team of senior support engineers
? Software and firmware updates and upgrades
? Advance Exchange hardware replacement (RMA)
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 24x7x24 Hour
Provided Support:
Service Response Time: 24 Hour - Parts replacement
Service Location: On-site
Service Duration: 1 Year
Manufacturer: SonicWall Inc.
Manufacturer Part Number: 01-SSC-4178
Manufacturer Website Address: http://www.sonicwall.com
Brand Name: SonicWall
Service Name: Platinum Support - Extended Service
Marketing Information: Platinum Support and Professional Services combine the technical support and custom
services IT needs to attain the greatest return on its Dell SonicWALL investment. Dell
SonicWALL Platinum Support is a custom support offering that includes a comprehensive
suite of services to ensure operational effectiveness and efficiency, all of which are managed
and delivered by a team of senior support engineers who understand an enterprise's business
and technical requirements. Built upon a proactive service and support lifecycle, Dell
SonicWALL Platinum Support establishes a solid operational foundation, anticipates emerging
security demands, and dynamically adapts and evolves to support an enterprise's business
goals. In addition, Platinum Professional Services offer onsite installation and configuration
services, training and education services and system migration from either an existing Dell
SonicWALL solution or a product from another vendor.
? 24x7 support provided by a team of senior support engineers
? Software and firmware updates and upgrades
? Advance Exchange hardware replacement (RMA)
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 24x7x24 Hour
Provided Support:
- Software Update
- Software Upgrade
- Firmware Upgrade
- Firmware Updates
- Parts Replacement
- Phone Support
- Web Support
- New Releases Update
Service Response Time: 24 Hour - Parts replacement
Service Location: On-site
Service Duration: 1 Year
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Read Before Ordering
- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.
