Product Description
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: H5UQ3A1
Manufacturer Website Address: http://www.hpe.com
Brand Name: Aruba
Service Name: Resident Engineer Service
Marketing Information: The Aruba Resident Engineer Service is designed to deliver customizable on-site wireless network expertise to help you meet your performance and business objectives-bringing Aruba wireless mobility engineering skills and experience to your network engineering organization. With access to the Aruba knowledge community, processes, and resources, the resident engineer can assist you in areas such as the design, testing, implementation, and operational aspects of your Aruba wireless solution.
The resident engineer will work at your location as a member of your team to gain knowledge about your requirements, network configurations, and challenges so that they can help you with the support and operation of your Aruba wireless network.
The resident engineer can also help you to avoid common network pitfalls-identifying potential issues and proactively engaging with Aruba technical and engineering (TAC) resources to provide recommendations to help address unexpected wireless challenges.
A mutually agreed Statement of Work (SOW) will detail the activities to be provided by the resident engineer, which will be based on the following service features and your specific requirements.
Product Type: Service
Service Information
Service Main Type: Technical
Service Sub Type: Electronic
Service Description: 24x7
Provided Support:
- Software Update
- Firmware Updates
- Firmware Upgrade
- Phone Support
Service Duration: 1 Year
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- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.