Product Description
Manufacturer: Microsoft Corporation
Manufacturer Website Address: http://www.microsoft.com
Brand Name: Microsoft
Service Name: Professional Direct Support for Microsoft Dynamics 365
Marketing Information: Rapid, Escalated Support for Midsize Organizations
Your business depends on Microsoft Dynamics 365 support to drive success. And being successful requires that you get fast, direct access to expert support whenever you need it, through Microsoft Dynamics Professional Direct Support.
Professional Direct Support gives you top-tier services designed especially for organizations like yours that require rapid, advanced support. You get our fastest, one-hour response times for your technical support calls, and exclusive access to a dedicated team of Service Delivery Managers to manage your support experience, provide light advisory services, onboarding assistance, upgrade & release readiness, and much more!
Need help for a complex issue? A rapid response to issues gets you back to work quickly. Unlimited phone support with return-call service eliminates your on-hold time, along with 24x7 support to provide you the support when you need it.
When it's time to train your staff, use our Microsoft Dynamics training materials with a suite of online learning resources on CustomerSource. CustomerSource gives you exclusive access to the entire catalog of Microsoft Dynamics training and e-learning courseware to help increase productivity.
Professional Direct Support gives you the professionalgrade support you need, so you can make the most of every business opportunity with Microsoft Dynamics.
Product Type: Service
Service Information
Service Main Type: Technical
Service Sub Type: Electronic
Service Description: 24x7x1 Hour
Provided Support:
- Phone Support
- Escalation Support
- Consulting
- Web Support
- Web Knowledge Base Access
Service Response Time:
- - Consulting - English and Japanese languages
- - Consulting - english language only
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- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.