Product Description
Specifications
Manufacturer: Poly
Manufacturer Part Number: 4870-49710-312
Manufacturer Website Address: http://www.poly.com
Brand Name: Polycom
Service Name: Premier Support
Marketing Information:
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Provided Support:
Service Response Time: - Parts
Service Duration: 3 Year
Manufacturer: Poly
Manufacturer Part Number: 4870-49710-312
Manufacturer Website Address: http://www.poly.com
Brand Name: Polycom
Service Name: Premier Support
Marketing Information:
Improve system availability with continual software enhancements and outstanding responsiveness
Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.
Premier Support:
- Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
- Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
- Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Provided Support:
- Phone Support
- Parts Replacement
- Online Support Tools Access
- Diagnosis
- Installation
- Software Update
- Software Upgrade
Service Response Time: - Parts
Service Duration: 3 Year
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Read Before Ordering
- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.
