Product Description
Specifications
Manufacturer: Quantum Corporation
Manufacturer Part Number: SDY47-LCE8-GL32
Manufacturer Website Address: http://www.quantum.com
Brand Name: Quantum
Service Name: StorageCare Gold Support Plan - Zone 2 - Extended Service (Uplift)
Marketing Information:
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 24x7x4 Hour
Provided Support:
Service Response Time: 4 Hour - Repair & Parts Replacement
Service Location: On-site
Service Duration: 3 Year
Manufacturer: Quantum Corporation
Manufacturer Part Number: SDY47-LCE8-GL32
Manufacturer Website Address: http://www.quantum.com
Brand Name: Quantum
Service Name: StorageCare Gold Support Plan - Zone 2 - Extended Service (Uplift)
Marketing Information:
If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:
- 24/7 on-site support
- Four-hour target response time for on-site support
- 24/7 multilingual telephone support
- Priority call handling
- 24/7 access to online resources
- Library firmware upgrades
- Concurrent maintenance
- StorageCare® Guardian remote monitoring
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 24x7x4 Hour
Provided Support:
- Concurrent Maintenance
- Parts Replacement
- Repair
- Phone Support
- Firmware Upgrade
- Web Knowledge Base Access
- Remote Monitoring
Service Response Time: 4 Hour - Repair & Parts Replacement
Service Location: On-site
Service Duration: 3 Year
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Read Before Ordering
- Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
- In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
- The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
- Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
- Refurbished printers may not have full ink cartridges or laser toners.
- Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
- Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwarehub.ca or call 778-404-7011 before placing an order.
